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Privacy Policy

Background

  1. When you visit or interact with our website, make a donation, or accept our services, you may share personal information about yourself. In an effort to be transparent about how we use and protect your information, we have drafted this policy to discuss when and for what purposes it may be used. This privacy policy explains:

    1. What information we may collect from you;

    2. Why we collect it;

    3. How we use that information;

    4. How we may share that information; and

    5. How you can change what information we collect from you and how we communicate with you.

  2. We encourage you to read this policy carefully. Please note that this policy is part of our website Terms of Service. Please do not use our services or provide personal information to us if you do not accept all the terms of this policy. By using our website and/or providing us with your information, you are agreeing to the terms of this policy.

  3. To encourage the community to work with us and to protect their privacy, we will not sell your personal information or share it with anyone who does not specifically need such information to provide our services. Your information will never be provided to any government or law enforcement agency unless we are specifically required by to do so by law or court order.

Personal Information

  1. Personal information is non-public information that may personally identify you or could be reasonably linked to you or your household. This includes your name, address, email address, phone number, demographic information, IP address, and location data.

  2. Sensitive personal information includes a specific subset of personal information that is more sensitive in nature. This includes things like social security or passport number, driver’s license, state ID, financial information, precise geolocation, racial or ethnic information, citizen or immigration status, religious or philosophical beliefs, content of messages shared with us, and information concerning your health or sexual orientation.

How We Collect Information About You

  1. Information you provide to us. We may collect personal information that you give to us directly. For example, we may collect it when:

    1. You talk to us in phone calls or meetings with our staff;

    2. When you apply to receive our services or support;

    3. When you make service requests; and

    4. When you access our website through your desktop, laptop, tablet, or phone.

  2. Information we collect automatically when you use our website. We may automatically record certain information when you use our website through your desktop, laptop, tablet, or phone. This may include your:

    1. IP address or other device addresses or ID;

    2. Web browser and/or device type;

    3. Browsing information on our website;

    4. The dates and times that you visit, access, or use our website;

Information shared when you interact with our email messages, such as when they are opened.

How We Use Personal Information We Collect

  1. We use personal information to provide better services to you and to improve our operations.

  2. We use personal information for service reasons, in order to better:

    1. Provide you with services;

    2. Respond to your requests and questions; and

    3. Resolve disputes, collect fees, and troubleshoot problems.

  3. We use personal information to learn about our users, by automatically collecting information about usage trends and the preferences of people who use our website. This helps us to:

    1. Personalize our services;

    2. Personalize our communications;

    3. Keep track of how users provide information to us online;

    4. Monitor the use of our website generally; and

    5. To generally do a better job for users of our website.

When We May Share Your Information

  1. We do not share your personal information with organizations or individuals except as described in this policy.

  2. We do not sell, rent, or otherwise share your personal information with third parties unless it is strictly necessary to provide you with our services or to operate our website.

  3. We may share certain information with your consent.

  4. We may share some information with third parties that provide our website hosting and maintenance services, but only to the degree which is strictly necessary for the smooth operation of our website.

  5. We may share personal information for legal reasons, such as:

    1. When required by applicable law or court order;

    2. When we believe it is necessary to share such information in order to protect ourselves or third-parties against liability, threats, bodily harm, or harm to property; or

    3. As part of a merger with another non-profit organization or donation of our organization’s assets to another non-profit organization.

  6. We may share information that does not constitute your personal information for various reasons, such as for our reporting obligations, tax matters, and business operations.

How Can you Make Changes in How We Collect and Use Your Information

  1. There are a variety of ways for you to change how we collect and use your information, and how we communicate with you. As described below, you may:

    1. Choose not to provide us with your personal information;

    2. Update your information;

    3. Opt-out of one or more forms of communication from us; or

    4. Limit how we collect information automatically.

  2. Not Providing Information. You may choose not share certain personal information with us. However, in certain circumstances, we may refuse to render our services if you don’t provide us with certain relevant information.

  3. Updating Your Information. We want to keep your personal information accurate and up to date. If you have any questions about what personal information of yours we have, or you wish to update any personal information, you may contact us at: admin@housespirit.org.

  4. Opting Out of Certain Communications. We may send certain emails, texts, or other messages to you regarding our services and updates about our organization. If you do not wish to receive one or more of these types of communications, you may notify us of such desire by contacting admin@housespirit.org.

  5. Changing How Information is Automatically Collected. Often, you can make adjustments in the cookie settings of the web browsers you use to access our website. This affects how information is automatically collected when you use your device to access our website.

How We Protect Your Personal Information

  1. We use physical, administrative, and technical safeguards to protect personal information:

    1. We store and process personal information on our computers where our facilities are located;

    2. We use safeguards such as firewalls, data encryption, physical access controls to our computers, and authorization controls for information access; and

    3. We review and update our information collection, storage, and processing practices, including physical security measures, to help guard against unauthorized access.

  2. We cannot, however, ensure or warrant the security of any personal information, and any information you provide to us is subject to this understanding. We are not responsible for the circumvention of any privacy settings or security measures on our website. Even after information posted on our website is removed, caching and archiving services may have saved that information, and third parties may have copied or stored that information.

  3. If we learn of a security systems breach, we may attempt to notify you so that you can take appropriate protective steps. We may also post a notice on our website if a security breach occurs.

How We Use Cookies and Similar Technologies

  1. Cookies. When you use our website, we may send one or more cookies to your device. Cookies can be used to follow your activity on our website. That information helps us to understand our user’s preferences and to improve our website experience. Please note that if you delete or choose not to accept cookies from our website, you may not be able to use certain features of our website to their fullest potential.

  2. Third-Party Buttons. We may use third-party buttons (such as Facebook’s “Like” or “Share” buttons) that may allow third parties to collect information about you through their browser cookies, even when you don’t necessarily interact with the buttons. Information collected through web beacons and buttons are collected directly by these third parties, and information collected by a third-party in this manner is subject to that third-party’s own data collection, use, and disclosure policies.

When This Policy Applies

  1. This policy applies to your relationship with us, including both personal and online interactions, and to your use of our website.

  2. This policy does not apply to services offered by other nonprofits, businesses, or individuals, including other sites linked to our website or that you may hear about from us. Information you provide to third parties is provided directly to them, not us. It is subject to their policies, if any, even if accessed through our website.

  3. For clarity, we are not responsible for the content or privacy and security practices and policies of those third-party sites or services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Additional Terms

  1. Children’s Privacy. We do not purposely collect information from anyone under 16 years of age. If you are under 16 years of age, please do not use our website or provide us with any of your personal information. If an individual under 16 years of age has provided us with personal information, please contact us at admin@housespirit.org, and we will, subject to applicable law and other provisions of this policy, use commercially reasonable efforts to delete it from our database.

  2. International Visitors. This website is not intended for use by individuals who are subject to EU or other law that conflicts with Oregon state law or US federal law.

  3. Changes and Updates. We may change this policy at any time. For example, as technologies, laws, or users’ needs change, our website and its features may also change. We will communicate any such changes to you by posting a notice on our website, contacting you, or by updating the date on which the most recent edits were made to this policy.

  4. Terms of Service. This policy is part of, and incorporated into, our Terms of Service, which is a contract that governs your use of our website.

  5. Questions or Concerns. Your questions or concerns about this policy may be directed toadmin@housespirit.org.

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